Reducing no-shows with push and reminders

First-release scope

A reminder should enable an action: confirm, move or cancel a visit. Start with one timely message and an agreed repeat policy. Avoid sensitive service or health details on a lock screen.

How to verify the result

Push delivery and reading are not guaranteed. Consider permission, time zones and an agreed fallback channel. Compare no-show rates among confirmed appointments over comparable periods. Sending more messages is not itself a successful outcome.

What to prepare

Describe your current process, number of locations, required languages and main customer journey. Agree what belongs in the first release, what needs separate estimation and how you will accept the result.

First, define roles, the source of truth, payment and cancellation rules, and repeated actions. Test failures and network loss separately. A tap alone must never confirm a payment or appointment.

Plans and next steps

Start is €79/month and Business is €149/month. Launch is included in both plans. Complex features, migrations and third-party subscriptions are assessed separately after agreeing the brief.